Returns: Little Zoomer would like you to be completely satisfied with your shopping experience. We want you to rest easy knowing that our products are of the highest quality, in both safety and design. For that reason, we offer a 30 day Money Back Guarantee. If you are not satisfied with the quality of the item you have purchased we’ll give you a FULL refund, excluding postage, upon return of the item(s).
Should the balance bike be faulty or damaged on delivery, please contact us to discuss within 7 days of receipt and return the item with labels and packaging intact within 30 days of receipt.
Important – You should open all the boxes and check for damages or faults within the 30 day period after your item has been delivered and notify us immediately, as late claims (after 7 days) for damages or faults will not be accepted. This applies even if the bike has been purchased as a gift for a later date. Little Zoomer may request photos to view reported damage or faults.
Payment: We accept payment by Paypal, VISA, MasterCard, Direct Bank Deposit. Orders will not be dispatched until full payment has been received.